One of the most important steps in the sales process is a complex, and time-consuming process of tenders with extensive documentation.
The company doesn't use the term "Opportunity" because one construction project may involve multiple sales of different service groups and goods, scattered across the globe.
A reasonable number of employees work remotely, whereas the company’s systems lacked remote login security.
The company conducts business in different countries as several different legal entities, each having their own systems and information. Meanwhile, the HQ needs a comprehensive overview of all of them.
Analysis and forecasting are hindered by having scattered data. Supervising large and costly projects attracts significant government oversight, necessitating pristine documentation.
Staff resistance to change– previous attempts to optimize processes and establish a unified holistic IT architecture with other contractors were not successful.
Completed integrations